FAQs

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info@pondpractice.com

115 W 30th Street

Suite 709

New York, NY 10001

Start your path at The Pond
Contact Us
Where are you located?

Our practice is located at 115 West 30th Street, Suite 709, New York, NY 10001

What types of services do you offer at The Pond?
How long is each session?

Therapy sessions are typically 45 minutes, once weekly. This may vary based on your clinical needs.

What should I do ahead of my first session?

Please log in to our client portal (Simple Practice) to complete a list of forms and provide a method of payment before your first online or in-person session.

What is your intake process?

The intake process occurs over 2–3 sessions. This helps us to determine suitability between a client’s needs and what we can offer as a practice. Once we have a better understanding of background and treatment goals, a therapist who best meets the clinical needs of the client will be assigned.

What are the fees?

Our fees vary depending on clinician and availability. We do have some capacity to offer a sliding fee scale. This can be discussed with our Director of Clinical Services.

Which insurers do you accept?

Aetna (Columbia University) and United Healthcare - Student Resources (New School).

What if I’m out of network?

Many insurers offer Out Of Network benefits. We can provide the paperwork for you to receive reimbursements directly.

Individual Therapy

DBT-informed Skills Groups

Individual DBT Skills

Processing Group Therapy

Art Therapy

Music Therapy

Employee Wellness Workshops and Group Therapy Sessions for Companies and Non-profit Organizations

Professional Development Workshops

Employee Wellness Workshops

Team Building Seminars

Group Therapy

What if I need to cancel or reschedule my session?

Sometimes unexpected changes happen, and adjustments to one’s schedule are inevitable. Our cancellation and reschedule policy requests you provide at least 24 hours’ notice in order to avoid being charged a late cancellation fee.